Programme Overview
This skills programme is available to both employed and unemployed individuals as an in-person, hands-on training experience.
While it is a non-credit bearing programme, it offers valuable practical learning tailored specifically for Food & Beverage Service Attendants who are ready to elevate their expertise and service standards. Step up, stand out, and serve with confidence.
While it is a non-credit bearing programme, it offers valuable practical learning tailored specifically for Food & Beverage Service Attendants who are ready to elevate their expertise and service standards. Step up, stand out, and serve with confidence!
Learning Outcomes
At the end of this programme, the learner will be able to:
- Greet and welcome guests in a professional and memorable manner
- Apply effective guest seating etiquette to create a positive first impression
- Enhance the dining experience by presenting and describing the menu with flair (“romancing the menu”)
- Take and manage orders accurately while maintaining charm and professionalism
- Clear tables efficiently using techniques that are discreet and guest-friendly
- Serve beverages with precision and elegance, following industry-standard protocol
Workplace Based Learning
Workplace based learning, which is prescribed in the curriculum, takes place under close supervision and according to a roster to complement the theoretical studies. Learners must be permanently employed in an appropriate environment where the relevant subjects can be used and practiced. Suggested establishments for work-based learning: hotel, restaurant, guest house or similar establishments that serve patrons and guests.
Blended Learning
The Oxford Dictionary defines blended learning as a style of education in which students learn via electronic and online media as well as traditional face-to-face teaching.
Course Duration
5 Face-to-Face sessions of theoretical and practical training (One day per week on campus)
Training dates: 03 August 2026 – 07 September 2026 and 05 October 2026 – 16 November 2026
Training dates: 03 August 2026 – 07 September 2026 and 05 October 2026 – 16 November 2026
Minimum Entry Requirement
Available for both employed and unemployed individuals
Tuition fee
R2797.00
Qualifications & Courses Included
• Capital Hotel School - Certificate of Completion










