Types of hospitality training that can help your establishment stay competitive in 2022
The hospitality sector has always been the most employable market, but with Covid and all its accompanying restrictions, this sector took quite a knock. Although it is recovering, it is important for establishments to find ways to stay competitive so that they can not only succeed but be sought after.
With this in mind, hospitality training has taken a new approach as the future of the industry is looking towards the convergence of sustainability, unique experiences and hygiene as these are areas of potential change. To stay competitive in this industry requires hospitality training that encompasses all the sectors of the industry which is what we at Capital Hotel School offer.
A unique guest experience
The relationship between a guest and host is a unique one and, through our Hospitality Management Programme, you will learn and understand how to provide guests with personalised service, from check-in to check-out.
This course will train you on the ins and outs of the various divisions that make up the hotel industry and prepare you for a career in a culturally diverse market segment. Leadership skills, managing conflict and effective communication among peers form part and parcel of this course.
By streamlining your guests’ visit, from start to finish, you will be able to provide them with a unique and personalised service that will put your establishment a cut above the rest.
Well-being and sustainability in food preparation
Our well-being was put in jeopardy during the pandemic, and this spurred on an increased awareness of the food we ate in aid of our health, among others. There has been a turn towards cooking with freshly sourced produce. The food and beverage industry has carried this thought process through to offering guests and customers only the best in fresh produce. The cookery and chef classes offered by CHS ensure that you are trained on how to prepare and cook fresh food that will exceed customer expectations. Current employees can benefit from the National Certificate in Professional Cookery course.
It all starts with hygiene
Even though restrictions have been relaxed, it is still important to keep to a strict regime when it comes to maintaining hygiene. Hospitality training needs to include the necessity of hygiene in all facets of the industry, right from reception and through to serving customers.
At CHS, we understand how hygiene has become a way of life. Our courses include how to clean and maintain your workplace, especially in a kitchen. You will learn about the importance of hygienic food preparation and assembly as well as how to maintain clean food preparation areas.
These fundamentals are now increasingly important and should be emphasised in hospitality training in 2022 and will ensure that your establishment will always maintain its competitive advantage. Contact us to learn more about our full-time and in-service hospitality training options.