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In-Service Staff

Food Service Assistant Skills Programme

Course Introduction

This qualification is designed for individuals who are currently working in the hospitality industry and want to improve their skills while continuing to work. This skills programme can be used to continue the learner’s studies on a higher level i.e. certificate and will receive credits for the applicable units completed.

What is Hospitalit-e

Hospitalit-e is the Blended learning division of Capital Hotel School. The blended learning technique combines online studies and lecture times, with assistance during tutor sessions. This offers the ideal study method for our learners as they have the flexibility to study when, where and as they have the time. Unlike other online platforms, Hospitalit-e allows for monitoring of learners, and checking on their progress daily, with weekly progress reports sent to learners or their sponsors/employers. Venue, dates and times for contact sessions with assessors and moderators are scheduled in advance and does not implicate long periods out of the workplace.

Course Outline

This programme aims to upskill employees that are currently employed in a food and beverage service role. The learner will:

  • Learn the importance of mise en place in the restaurant area.
  • Practice the service sequence.
  • Gain advanced product and menu knowledge.
  • Gain knowledge with regards to various service styles.
  • Learn more about wine and food.
  • Learn how to manage their work area and their own personal development.
  • Understand the importance of teamwork in the restaurant environment.

Total contact days required: 8



Course Costs

Cost on request (as programmes are dependent on the requirements of the company).

Practical Training

Got questions?

Download our In-Service eBrochure for persons working in the hospitality industry.