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In-Service Staff

National Certificate in Food and Beverage Services

Course Introduction

This qualification is designed for individuals who are currently working in the Food and Beverage department at a restaurant or accommodation establishment and would like to earn a qualification or advance their education. This course brings together elements of food and drink preparation and service as well as supervision. Learners have to be employed in the Food and Beverage division of a hotel or similar establishment or restaurant.  Entry into this qualification requires the learner to have a Grade 10 or higher.

What is Hospitalit-e

Hospitalit-e is the Blended learning division of Capital Hotel School. The blended learning technique combines online studies and lecture times, with assistance during tutor sessions. This offers the ideal study method for our learners as they have the flexibility to study when, where and as they have the time. Unlike other online platforms, Hospitalit-e allows for monitoring of learners, and checking on their progress daily, with weekly progress reports sent to learners or their sponsors/employers. Venue, dates and times for contact sessions with assessors and moderators are scheduled in advance and does not implicate long periods out of the workplace.
Hospitality Industry

Course Outline

This programme aims to upskill employees that are currently employed in a Food and Beverage service role. The learner will:

  • Learn the importance of mise en place in the restaurant area.
  • Determine and practice the service sequence in their establishment.
  • Gain advanced product and menu knowledge.
  • Gain advanced knowledge with regards to various service styles.
  • Learn the ins and outs of preparing and serving hot and cold beverages.
  • Gain an understanding of alcoholic beverages and their service.
  • Gain a detailed understanding of wine and food.
  • Learn how to manage their work area and their own personal development.
  • Understand the importance of teamwork in the restaurant environment.
  • Learn how to successfully integrate into their work environment.
  • Learn how to induct and coach new employees.
  • Learn the ins and outs of the hospitality industry.

Total contact days required: 25



Course Costs

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Practical Training

Got questions?

Download our In-Service eBrochure for persons working in the hospitality industry.