Butler Training

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The Type of Training Needed to Be a Butler in South Africa


An old, greying mansion, a man in a tailcoat who seems to invisibly hover over every scenario, and an abundant number of brass bells around the house to tinkle when said man is to be summoned for his next menial task. These are the images conjured when thinking of the term “butler”. The truth, however, could not be more different. In South Africa, there is a surge of school leavers and middle-aged people alike who are looking into this profession because it is so diverse and has the potential to open up many prestigious opportunities.


Butler training in South Africa has evolved greatly over the last few years and so has its definition. A butler is anyone (living within the place of service or not) who manages, cares for, and acts as an administrator for their chosen place of work. Some butlers look after children and pets; others do normal housework. Some even help with catering and entertainment for large events. The butler profession is alive and well in South Africa – not only in housekeeping for private clients, such as wealthy families, but also hotels, bed-and-breakfast establishments, private boarding schools, clubhouses, and casinos. Depending on where you work, your occupation as a butler can pay extremely well, and even contribute to a fulfilling, service-oriented career.


Butlers need to function as a jack of all trades in terms of their skill set, which means having comprehensive training behind their names. The more skills an aspiring butler has, the more opportunities he or she will be granted. At the Capital Hotel School, we have several hospitality and cooking courses that will aid any prospective butler in their search for the perfect line of work. Have a look at one of our incredible courses below.


Hospitality and Operations Management Course


This course is a two-year, full-time course that has a strong focus on theory. The topics covered in this course include customer service, etiquette, leadership skills, understanding cultural diversity, communicating effectively within a team, conflict management and resolution, event management, basic financial principles, on-the-job training, and a fundamental knowledge of labour relations. This challenging course enables those who take it to grow in many ways, including socially. You can expect to learn all about the hospitality industry, accommodation services, and even business management.


If you are interested in training to become a butler, or if you find yourself interested in a similar line of work, contact us today.

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